Customizing the Personal Email Manager end-user portal

Administrator Help | Forcepoint Email Security | Version 8.5.x

Use the page Settings > Personal Email > End-user Portal to customize the end-user facility's appearance and to designate the quarantined message queues whose messages are displayed in Personal Email Manager end-user notification email.

Choosing a logo display

By default, the Forcepoint company name and logo appear on the Personal Email Manager end-user page. You may choose to have no company name or logo appear on the portal. For this option, leave the Company name field blank and select None in the Logo field pull-down menu.

You can also customize the end-user portal by having your company name and logo appear there. Use the following procedures to customize your Personal Email Manager end-user portal in the End-user Portal Options section:

Enter your company name in the field Company name.

In the Logo field pull-down menu, select Custom.

The Upload logo field appears. Browse to your logo file and select it for upload. The logo file must be:

A .gif, .png, .jpeg, or .jpg file format

Up to 1 MB and 120 x 34 pixels in size

You can change the logo file you use by clicking Browse next to your logo filename and browsing to a new logo file.

Enabling blocked message delivery

Specify the queue to which you want a message blocked by the Personal Email Manager Always Block list delivered.

Mark the check box Save the original message to a queue, and select a queue from the pull-down menu or add a new queue for this purpose.

Activating quarantined message list caching

Activate a list caching function for the Personal Email Manager end-user Quarantined Messages list that can enhance list display performance by reducing the number of database refresh operations. The following end-user actions do not automatically trigger a page refresh:

These operations reduce the size of the Quarantined Messages List until the page is less than half its original size, when an automatic refresh occurs.

Personal Email Manager end users may initiate a manual page refresh at any time by clicking Refresh.

Enabling quarantine message delivery

Specify Personal Email Manager behavior when an end user clicks Deliver for a selected message in the Quarantined Messages list. Select one of the following options:

Deliver quarantined message, to allow end users to release blocked email for direct delivery to their inboxes

Resume quarantined message processing, to force the analysis of blocked email to resume through all subsequent filters. If this option is used, a message may not be delivered to an end user if it triggers a subsequent filter.

Enabling images in quarantined messages

Use the Display Images Option section to determine whether to allow images to display in quarantined messages viewed in the Personal Email Manager end-user portal. For security, this option is disabled by default.

To enable this option, mark the check box Display images within quarantined messages viewed in the Personal Email Manager.


	Warning Enabling this feature is not recommended because a malicious script hosted remotely may be disguised in the email as an image, allowing the attacker to compromise your system.