Email Hybrid Service Log

Access the Email Hybrid Service Log on the Main > Status > Logs page by clicking the Email Hybrid Service tab.

You can configure the number of entries per log page, between 25 and 200 (default is 25), in the Per page drop-down list in the log table banner. At the top and bottom of the page, scroll through Email Hybrid Service Log pages by clicking the back and next arrows, or enter a specific page number in the Page field and click Go.

When the Email Hybrid Service Log page appears, the most recent records are shown. Use the View from/to fields to specify the date/time range for the log entries you want to see. The calendar includes the following options:

Click Clean to clear the current date/time calendar selection.

Click Today to set the calendar date to today's date.


Message Data Item	Description
Hybrid Service Log ID	A database-generated message identifier
Date/Time	The date and time a message was received
Subject	The message subject
Sender Address	Message sender email address
Recipient Address	Message recipient email address. If the message has multiple recipients, the first recipient address is displayed.
Sender IP	Message sender IP address
Message Status	Current message status (e.g., discarded or bounced)
Reason	Supplied by the email hybrid service, the analysis result that determines message disposition

You can perform a keyword search by selecting the log elements on which you want the search done from the Keyword search drop-down list and then entering a term in the field to the right of the list. Click Search to initiate the search function.

Click Set to Default to return the keyword search options to the default settings (all Email Hybrid Service Log components and keyword field blank).

Click Export to open the Export Log dialog box.

If you select CSV, a dialog box opens to let you open or save a text file in comma-separated value format.

If you select HTML, a dialog box opens to let you open or save an HTML file containing the log data.