Commercial bulk email

Administrator Help | TRITON AP-EMAIL | Version 8.2.x

Unlike spam email, commercial bulk email is often solicited by its recipients, sometimes inadvertently. For example, a user might neglect to clear a check box to "Share my personal information with selected partners" on a typical "opt out" privacy rights form. The commercial bulk email filter can analyze a message to determine whether it was sent from a third-party bulk email management company or directly from a business.

If your subscription includes the Email Hybrid Module, you can activate commercial bulk email analysis as part of the email hybrid service pre-filtering process. The results of pre-filtering are added in the message header passed to on-premises email protection software, which uses the hybrid service score to determine how the message is processed. Mark the Use email hybrid service analysis result to determine the type of on-premises analysis to perform option to enable this function.

After you select the commercial bulk email filter type, choose the sensitivity level for the filter:

Normal: Analyze email source. Use this option if you want the filter to detect email only from indirect (third-party) sources of bulk email (default).

High: Analyze email source and content. Use this option if you want the filter to detect both direct and indirect sources of bulk email.

If you want message size to determine whether commercial bulk email analysis is bypassed, mark the Bypass commercial bulk email detection if message size exceeds check box and enter a message size in KB (default is 1024).

A commercial bulk default filter action can be used along with this filter. See Managing filter actions for information.