Setting up outbound email routing

Getting Started Guide | Forcepoint Email Security Cloud

In order for Forcepoint Email Security Cloud to analyze your outbound email, it must be routed through the Forcepoint Email Security Cloud service using the customer-specific Domain Name System (DNS) record found on the Service IP addresses page in the cloud portal (the one that ends in out.mailcontrol.com). The way you configure your email system to achieve this depends on how the email servers are set up in your organization.

Identifying your Internet mail gateway. The first step is to determine the route that email currently takes when intended for an Internet recipient and identify the last server in your organization. We call this your Internet mail gateway. This either routes mail directly to the recipient mail system by looking up the destination mail server(s) address using DNS Mail eXchange (MX) records, or it routes mail to a Simple Mail Transfer Protocol (SMTP) relay at your Internet Service Provider (ISP).

Testing your connection. Before you change the configuration of your Internet mail gateway, we recommend that you perform a few simple tests to check that you have connectivity through firewalls to the Forcepoint Email Security Cloud service.

Configuring your Internet mail gateway. You need to configure your Internet mail gateway to use the customer-specific DNS record found on the Service IP addresses page in the cloud portal.


	Warning Do not use the specific IP addresses to which these records resolve, because these could change. Should this happen and you have not used the customer-specific DNS records, you will be unable to send outbound email to the service until you make configuration changes.