Testing an outbound connection

Related topics:

Configuring TLS for a connection or route

Configuring TLS on your connections

Configuring third-party TLS connections

When TLS fails

You can test an outbound TLS connection, because Forcepoint Email Security Cloud is responsible for initiating the connection.

Click a connection you have added to the Secure Transport section of the Encryption tab, then click Check TLS status of server. This brings up a test message using TLS. (Alternatively, click Check in the TLS Status column on the Encryption tab.)

Modify the test parameters if desired: the email address, the encryption strength, the security level.

From the drop-down list, select a service cluster from which to perform the test.

Click Send. The test results appear.

The response indicates whether or not Forcepoint Email Security Cloud was able to deliver the email in accordance with the configured policy. Note that if the service finds 2 MX records, it sends 3 messages. Check that all have arrived.

If the TLS check fails, check that the mail transfer agent (MTA) supports the settings in the policy.