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End-User Self Service > Understanding the report
Understanding the report
 
Information included on the personal email report
 
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Details - Access details about the message
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Release - Release the message from quarantine. (Inbound messages only. This is not possible for all messages, such as those containing known viruses.) If the message to be released was originally sent to a distribution list address that is included in a consolidated report, you are given the option to release the message to the whole list or a specific email address.
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Whitelist - Send this message or domain to your personal whitelist. This tells the cloud-based service to always allow messages from this sender or domain.
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Blacklist - Send this message or domain to your personal blacklist. This tells the cloud-based service to never allow messages from this sender or domain.
Information included on the message summary line
Information included on the message summary section:
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The time and date that Forcepoint Email Security Cloud logged the email
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The status of the email - what action Forcepoint Email Security Cloud took on the email
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Default information included
The first time a user requests a personal email report, it contains a maximum of 50 lines and covers the period of the last 7 days.

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End-User Self Service > Understanding the report
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