Deployment and Installation Center
Websense TRITON Enterprise v7.6.x

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Changing the IP Address, Host Name, or Domain of the TRITON Management Server > Configuring TRITON - Web Security with new host name

If the host name of the TRITON management server has changed, you must edit the TRITON - Web Security module's configuration to reflect the change.
Warning 
This procedure involves editing configuration files. Before editing any file make a backup copy of it. This allows you to revert to original, unmodified files if any issues arise.
<Installation folder>\Web Security\apache\conf\httpd.conf
2.
In the httpd.conf file, edit the ServerName property to reflect the new host name.
ServerName is specified in the form <host name>:<port>, for example:
ServerName ExampleServer01:18080. Edit only the <host name> portion.
<Installation folder>\Web Security\apache\conf\extra\httpd-ssl.conf
5.
In the httpd-ssl.conf file, edit the ServerName property to reflect the new host name.
In the httpd-ssl.conf file, ServerName is specified in the same form as in the httpd.conf file mentioned above, <host name>:<port>. Edit only the <host name> portion.
7.
Using the Windows Services console (Start > Control Panel > Administrative Tools > Services), restart the Websense Web Reporting Tools service.
Important 
If you change both the IP address and host name of a server (or the IP address and domain):
*
You must complete the entire process of updating one before starting to change the other (and wait for all endpoints to be updated).
*
If any endpoints are not connected to the network when settings are deployed, you must create a new endpoint package using the package-building tool, and use SMS or a similar mechanism to install the new package on these endpoints. See Deploying Websense endpoints for information on creating and installing an endpoint package.
Websense recommends you perform this task during off hours, or route traffic around the Websense Data Security infrastructure (disabling connectors, ICAP, etc.).
If you chose to keep installer files the last time you ran the installer, you can launch it without re-extracting files by going to Start > All Programs > Websense > Websense TRITON Setup.
5.
Accept the defaults in the installer screens and click Next, until you reach the Server Access screen. Select the new IP address here.
6.
If you changed the host name or domain of the TRITON management server, the installer will automatically detect the new settings and configure TRITON Infrastructure.
8.
If you have a mail server relaying SMTP traffic to the Websense Data Security Management Server (SMTP agent), change its configuration to relay mail to the new Websense Data Security Management Server IP.
a.
b.
Settings > Deployment > System Modules. Choose the SMTP Agent and click the Encryption & Bypass tab.
12.
Click Deploy in TRITON - Data Security.
13.
Since management server IP was changed, all endpoints must be reinstalled with the new IP. See Deploying Websense endpoints for information on creating and installing an endpoint package.
14.
Verify that new events appear in the traffic log, the system log doesn't display errors, the endpoint status shows that endpoints are synchronized, and that new incidents are written into the data usage incident management screen.


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Changing the IP Address, Host Name, or Domain of the TRITON Management Server > Configuring TRITON - Web Security with new host name