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Troubleshooting > Fingerprinting > No connectivity to fingerprint database
No connectivity to fingerprint database
Administrator Help | Forcepoint DLP | Version 8.8.2
Connectivity to a fingerprint repository has been lost. Fingerprint repositories are located on all Forcepoint DLP servers and protectors. Additional repositories can be located on network servers.
1.
Check to see if all servers and protectors are powered on.
2.
Open a command prompt and try to ping the affected server from the management server.
3.
Check that credentials were supplied correctly.

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Troubleshooting > Fingerprinting > No connectivity to fingerprint database
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