Configuring the DLP Cloud Service

Administrator Help | Forcepoint DLP | Version 8.7.x

Use the DLP Cloud Service tab of the Settings > General > Services page to activate or deactivate the DLP Cloud Service.

With a Forcepoint DLP Cloud Applications subscription, the DLP Cloud Service:

Provides content inspection for files used in cloud collaboration applications, including downloaded, uploaded, shared, and stored files

Applies DLP policies to sensitive data

First, the DLP Cloud Service must be activated:

Click Activate.

The DLP Cloud Service Activation dialog box is displayed.

Enter the following information from the Forcepoint CASB fulfillment letter:

The Access key ID

The Access key secret for the account

The Service URL

Click OK.

The connection process is initiated. This may take some time to complete.

Once the DLP Cloud Service is successfully activated, the tab is updated with a list of supported modules according to the existing license, and with a link that enables you to recheck the license. It also displays a Module Connection Status section, with an indication of the current connection status of each module, a link to recheck connection status, and if relevant - a Connect button.

Error handling

The following are instructions and recommendations for handling various error messages you might encounter:

DLP Cloud Proxy module is not supported - make sure that you have a valid Forcepoint CASB license.

DLP Cloud API & Cloud Data Discovery failed to connect - either the DLP cloud agents are not registered to the Forcepoint Security Manager, or the module is temporarily unavailable. Click Connect to try to connect again, and if the problem continues, contact Forcepoint Technical Support to register the cloud agents to Forcepoint Security Manager.

DLP Cloud Proxy failed to connect - either there is no Cloud Policy Engine (CPE) alive for the desired module, or the module is temporarily unavailable. Click Connect to try to connect again, and if the problem continues, contact ForcepointTechnical Support to create a CPE.


	Note If a Connect button is displayed next to the module error message, it means that Forcepoint Security Manager has never succeeded to connect to the DLP cloud agent or CPE, respectively. If so, there is a high probability that a cloud agent was not registered or a CPE was not created.