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Viewing Incidents and Reports > Viewing the incident list > Managing incident workflow > Adding comments
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2.
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From the toolbar, select Workflow > Add Comments.
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Select Apply to selected incidents to apply the action only to the incidents you selected in the list.
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Select Apply to all filtered incidents to apply the action to all filtered incidents in the list.
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4.
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Enter the notes in the Comments field.
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5.
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Click OK.
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Viewing Incidents and Reports > Viewing the incident list > Managing incident workflow > Adding comments
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