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Administrator Help | Forcepoint DLP | Version 8.5.x
If discovery and fingerprinting scans are slow, and third-party antivirus software is being used, configure the antivirus software to exclude the following directories from scanning on all Forcepoint DLP servers and management servers:
:\Program Files (x86)\Websense\*.*
:\Program Files\Microsoft SQL Server\*.*
:\Inetpub\mailroot\*.*
:\Inetpub\wwwroot\*.*
%TEMP%\*.*
%WINDIR%\Temp\*.*
See the antivirus software documentation for instructions. On non-management servers, such as Forcepoint DLP Server policy engines, exclude the following directories from anti-virus scanning:
:\Program Files\Websense\*.*
:\Inetpub\mailroot\*.*
:\Inetpub\wwwroot\*.*
%TEMP%\*.*
%WINDIR%\Temp\*.*
This should improve system performance. If antivirus software is not being used, contact Forcepoint Technical Support (see
Technical Support
) for help on improving performance.
Troubleshooting
> Performance
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