Viewing mobile device status

Administrator Help | Forcepoint DLP | Version 8.5.x

Related topics:

Configuring the Mobile DLP Policy

Configuring the mobile agent

Mobile device settings

Mobile Device filters

Use the Data > Main > Status > Mobile Status page in the Forcepoint Security Manager to view the status of all mobile devices and users connected to the system.

Initially, the page lists all mobile devices registered with the management server. The list displays information for each device, such as:

owner

device type (iPhone, Android phone)

last sync time

To customize the information shown in each column:

Click the Table Properties (

) button.

Select the properties to display and choose the column width for each.


Column	Description
Device ID	The Unique Device Identifier (UDID) associated with the device.
Device Type	The type of mobile device, for example, iPad or iPhone.
Email	The email address associated with this mobile device.
Last Sync Time	The date and time this mobile device last synchronized with the network email system.
User	The mobile device owner.
User Agent	The network protocol this mobile device uses to communicate with the Forcepoint DLP system (Touchdown, ActiveSync, etc.).


	Note Some mobile devices do not use all of the available fields. In this case, the field for that device is empty.

To filter the data shown in the table, see Applying column filters.

To drill down further, select a device in the list. The Details pane shows:

Information about the device owner, such as phone number and email address. If the owner's full name is found in the user directory, this is also displayed.

How many devices are registered to the owner

Which device was last synchronized.

To remove a device from the list, select it and click Remove. To remove all devices at once, click Remove All.

Status is sent from the mobile agent to the management server in intervals between 1 and 60 minutes. This is configurable by clicking Settings in the toolbar at the top of the content pane.