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No connectivity to fingerprint database
Administrator Help | TRITON AP-DATA | Version 8.3.x
Connectivity to a fingerprint repository has been lost. Fingerprint repositories are located on all TRITON AP-DATA servers and protectors. Additional repositories can be located on network servers.
1.
Check to see if all servers and protectors are powered on.
2.
Open a command prompt and try to ping the affected server from the TRITON management server.
3.
Check that credentials were supplied correctly.
Troubleshooting
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Problems and Solutions
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Fingerprinting
> No connectivity to fingerprint database
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