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v8.4.0 Release Notes for Forcepoint Appliances : V Series appliance models supported with version 8.4
V Series appliance models supported with version 8.4
Version 8.4.0 is supported on these V Series appliances:
V10000
V5000
V10000 G4
V5000 G4
V10000 G3
V5000 G3
V5000 G2 R2
Older V10000 G2 and V5000 G2 appliances, known as revision 1 (R1) or revision 2 (R2) appliances, are not supported with version 8.0.0 and higher. These appliance models are:
V10000 G2 R1:
Third quarter, 2011
V5000 G2 R1:
First quarter, 2012
V10000 G2R2:
Third quarter, 2017
If you plan to upgrade from any version of 7.x to any version of 8.x, you should verify the full hardware platform model of the appliances you plan to upgrade.
In some cases your hardware platform information is available on the Configuration > System page in the Appliance manager. Refer to the System Information box at the top of the page.
This will tell you if you have a G3 or G4 appliance. However, for V10000 G2 and V5000 G2 machines, the summary does not indicate whether the appliance is an R1 or R2 model. V10000 G2R2 is not supported on v8.4.
If you have a G2 appliance, use the following steps to determine if it's R1 or R2 hardware.
1.
Record your appliance service tag numbers (STN). You can find the STN printed on the pull out tag on the front of the appliance, behind the bezel (if installed). The STN is a 7 character code (for example: 9DZTBQ1).
2.
Contact Forcepoint Technical Support and request assistance in identifying the full model version of your appliances.

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v8.4.0 Release Notes for Forcepoint Appliances : V Series appliance models supported with version 8.4
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