Support
Support By Product
- Overview
- Websense Web Filter v7
- Websense Web Security v7
- Websense Enterprise
- Websense Web Security Suite
- Websense Web Security Gateway
- Websense V10000
- Websense Content Gateway
- Websense Express
- Websense Email Security
- Websense Data Security Suite
- Websense Client Policy Manager
- Websense Hosted Security
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SurfControl Products
Websense Web Security Suite Product Support
Latest Version: Webense Web Security Suite Version 6.3.3 Released April 30, 2009.
Tools
Quick Links
Service Requests
Answers to Top Customer Questions 
Click here to find the common questions for Websense Web Security Suite.
Customer Forums
Share questions and suggestions in discussion groups with experienced Websense customers.
Downloads and Hotfixes
Click here to download the latest hotfixes, versions, and evaluations for Websense Web Security Suite. 
Websense Web Security Suite Documents
Hot Topics
- Create Your Own Filtering Policy in Websense Enterprise and Websense Web Security Suite
- Configure Active Directory in Websense Enterprise or Websense Web Security Suite
- Troubleshooting DC Agent
Hotfixes
How do I know which hotfix patches are relevant for my version of Websense software?
Upgrade Instructions
Upgrade to version 6.3.2 from:
User Guides
Version 6.3.2
- 10-Step Easy Install Guide
- Stand-Alone Edition Installation Quick Start
- Quick Start for Network Agent
- Reporting Installation Guide
- Reporting Administrator’s Guide
- Reporter User Guide
- Administrator’s Guide
- Getting Started with Delegated Administration
- Evaluator's Guide for Websense Enterprise
- Deployment Guide
- Explorer and Real-Time Analyzer User Guide
- Explorer for Unix Administrator’s Guide
- Installation Guide for Stand-Alone Edition v6.3.2
- Installation Guide for use with Universal Integrations v6.3.2
- Installation Guide for use with Integrated Cisco Products and v6.3.2
- Installation Guide for use with Check Point FireWall-1 and v6.3.2
- Installation Guide for use with Integrated Citrix Servers v6.3.2
- Installation Guide for use with Integrated Microsoft Products and v6.3.2
- Installation Guide for use with Squid Web Proxy Cache and v6.3.2
- Installation Guide for use with Sun Java System Web Proxy Server and v6.3.2
Version 6.3.1
- 10-Step Easy Install Guide
- Stand-Alone Edition Installation Quick Start
- Quick Start for Network Agent
- Reporting Installation Guide
- Reporting Administrator’s Guide
- Reporter User Guide
- Administrator’s Guide
- Getting Started with Delegated Administration
- Evaluator's Guide for Websense Enterprise
- Deployment Guide
- Explorer and Real-Time Analyzer User Guide
- Explorer for Unix Administrator’s Guide
- Installation Guide for Stand-Alone Edition v6.3.1
- Installation Guide for use with Check Point FireWall-1 and v6.3.1
- Installation Guide for use with Inktomi Traffic Server and v6.3.1
- Installation Guide for use with Integrated Citrix Servers v6.3.1
- Installation Guide for use with Integrated Microsoft Products and v6.3.1
- Installation Guide for use with Network Appliance NetCache v6.3.1
- Installation Guide for use with Nortel GGSN and v6.3.1
- Installation Guide for use with Sun Java System Web Proxy Server and v6.3.1
Version 6.3
- Installation Checklist
- 10-Step Easy Install Guide
- Stand-Alone Edition Installation Quick Start
- Quick Start for Network Agent
- Reporting Installation Guide
- Reporting Administrator’s Guide
- Reporter User Guide
- Administrator’s Guide
- Deployment Guide
- Explorer and Real-Time Analyzer User Guide
- Explorer for Unix Administrator’s Guide
- Installation Guide for Stand-Alone Edition v6.3
- Installation Guide for use with Check Point FireWall-1 and v6.3
- Installation Guide for use with Inktomi Traffic Server and v6.3
- Installation Guide for use with Integrated Citrix Servers - Dual Integrations v6.3
- Installation Guide for use with Integrated Citrix Servers v6.3
- Installation Guide for use with Integrated Microsoft Products and v6.3
- Installation Guide for use with Network Appliance NetCache v6.3
- Installation Guide for use with Nortel GGSN and v6.3
- Installation Guide for use with Squid Web Proxy Cache and v6.3
- Installation Guide for use with Sun Java System Web Proxy Server and v6.3
- Websense Integration Service, Reporting Installation and Configuration for Network Appliance NetCache v6.3
Technical White Papers
Version 6.3.1
- Transferring Configuration Settings to a version 6.3.1 System Without Upgrading
- Changing International Formats in Explorer for Unix
- Explorer Business Examples
- Transparent Identification of Users
- Release Notes
Version 6.3
System Requirements
Websense components can be installed together on a single machine, or distributed across multiple machines, depending on network size and configuration, Internet request volume, and filtering needs.
See the Deployment Guide on for hardware and software recommendations for different environments.