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SurfControl Customers

"We hope to prove to you that we are a trustworthy partner with the vision, products, support and services to play an expanded role in your security strategy."
– Gene Hodges, CEO

A pledge to our customers

As a SurfControl customer, you know the value of Web and e-mail filtering. Websense is dedicated to protecting your investment in SurfControl products and committed to the following policies for all SurfControl end user customers worldwide:

Websense Five-Point Pledge to
SurfControl Customers
  1. Continued support for SurfControl's Web Filter and Mobile Filter
  2. Continued investment in development of Email Filter, MailControl and WebDefense
  3. Enhanced Web Filter and Mobile Filter with Websense URL database
  4. Price protection on the first renewal of current SurfControl Web Filter and Mobile Filter subscriptions.
  5. Forums for on-going customer communication, focusing on the quality of support and product direction

Nobody knows the Internet better than Websense. And nobody is more dedicated to ensuring your organization's information is safe and ready-to-use-whenever and wherever it's needed.

With Websense, you're protected–dynamically, preemptively, intelligently.


SURFCONTROL PRODUCT PLANS
Products in Active Development
Websense will continue to invest in development of the following products:
  • SurfControl WebDefense
  • SurfControl MailControl
  • SurfControl Email Filter for SMTP
These product lines are important to our long term strategy and we are very excited about opportunities to integrate the technologies from these critical product lines more broadly across Websense’s offerings, specifically focusing on building the world’s best "reputation services" for the Web and e-mail. Learn more about the Websense Product Portfolio Plan.
Products in Active Maintenance with Enhancements
  • SurfControl Web Filter
    Websense will support SurfControl Web Filter with a completely staffed maintenance and support team through at least December 31, 2011 and will enhance the solution by supplementing the SurfControl URL database with additional Web filtering and security coverage provided by Websense Security Labs and ThreatSeeker Network technology. Although Websense will renew existing subscriptions at the previously paid price, we have decided to End of Sale SurfControl Web Filter for new subscriptions on January 8, 2008.
  • SurfControl Mobile Filter
    Websense will support SurfControl Mobile Filter with a completely staffed maintenance and support team through at least December 31, 2011 and will enhance the solution by supplementing the SurfControl URL database with additional Web filtering and security coverage provided by Websense Security Labs and ThreatSeeker Network technology. Although Websense will renew existing subscriptions at the previously paid price, we have decided to End of Sale SurfControl Mobile Filter for new subscriptions on January 8, 2008.
Supported products
  • SurfControl Enterprise ThreatShield
    Websense has decided to End of Sale SurfControl Enterprise Threat Shield. We will accept new subscriptions and renewals only through Jan. 8, 2008.
  • SurfControl Web Filter Appliance
    Websense has decided to End of Sale SurfControl Web Filter Appliance. We will accept new purchases for SurfControl Web Filter Appliance only through Jan. 8, 2008. Websense will continue to support subscription renewals for SurfControl Web Filter after January 8, 2008.
  • SurfControl RiskFilter
    Websense has decided to End of Sale SurfControl RiskFilter in all countries except China. We will accept new purchases and renewals for SurfControl RiskFilter only through Jan. 8, 2008.
  • SurfControl E-mail Filter for Exchange 2000/2003
    Websense has decided to End of Sale SurfControl E-mail Filter for Exchange. We will accept new subscriptions and renewals only through Jan. 8, 2008. E-mail Filter for Exchange is our plug-in product that snaps into your Microsoft Exchange Mail Server to provide internal email filtering. This end of sale does NOT include SurfControl E-mail Filter for SMTP, which is our SMTP gateway product that works in conjunction with all onsite corporate mail servers, including Microsoft Exchange.

Websense Product End of Sale and End of Life Policies
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