Websense Premium Support
Your business doesn’t stop for weekends or holidays and neither do we. With global facilities and highly trained technical support engineers, Premium Support delivers all the benefits of Standard Support— around the clock. With exclusive, unlimited access to a toll-free number, you can be assured your most pressing and difficult questions regarding Websense installation, configuration or software issues will be answered 24 x 7. Websense global, “follow-the-sun” support centers and target–one-hour response times for severity-one issues ensure you receive priority when you call. Designed for all customers with 24-hour operations, Premium Support ensures that your systems are always up and running and that your investment and your essential information are protected, around the clock.
- Around the clock 24/7/365 support
- "Follow-the-sun" support for severity one issues
- Priority access to technical support engineers
- Exclusive access to a toll-free number
- Priority email support
Click here to compare our different support offerings.
To upgrade to Premium Support, contact your Websense Reseller.
Websense Premium Support Datasheet