KB 942 - How do I stop and start Websense services?

How do I stop and start Websense services?

Article Information

Article #:

942

Last Review:

27-Jun-2007

NOTE

Please refer to the notice at the end of this article for more information pertaining to support of third party software.

Article

Important Information

Prerequisites:

Consult the Websense product documentation listed below.

Notes:

If Filtering Service is in the process of downloading the Master Database, it does not stop running until the download is complete. Use the Server > Database Download command to see if the Master Database is downloading.

Warnings:

N/A

Problem Description:

I am configuring or troubleshooting Websense Express, and I need to stop or start a Websense service. How do I do this?

Error Messages: (Detailed)

N/A

Resolution:

Use the Windows Services dialog box to stop or start Websense services:

Open the Windows Control Panel and go to Administrative Tools > Services. The Services dialog box appears.
Scroll down to locate the Websense services.
Select a service and click Stop or Start. If you are stopping multiple services, do so in the order shown here. Policy Server should always be stopped last / started first.
- Other Websense services
- Network Agent
- Filtering Service
- User Service
- Policy Server
If you are starting multiple Websense services, start them in reverse order, beginning with Policy Server.

N/A

Keywords:

Services, starting, restarting, stopping, troubleshooting, Websense Express, Policy Server, Filtering Service, Network Agent, DC Agent, User Service

Documentation References

Websense Documentation:

Websense Manager Help system

3rd Party Documentation:

NOTICE

In the course of providing technical support for our own products, we find that we are sometimes asked to provide information with respect to the operation of third-party products and the interoperability of those products with Websense products. We may elect to provide information regarding third-party products as a courtesy to our customers, but because the information relates to non-Websense products, the information may not be complete or accurate and cannot be warranted or guaranteed in any way. Websense does not represent that it has any expertise with respect to non-Websense products and will not be responsible in any way for claims arising from our customers' use of third-party products, regardless of whether Websense has provided any information or support relating to those products.

Websense Product Data

Product Area(s):

WSX

1.0

Product Components Affected:

ALL

Integration Component:

N/A

Platform:

Windows

Client OS:

N/A

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