Websense Enterprise Product Support

Hot Topics / Product Updates

• Create Your Own Filtering Policy in Websense Enterprise and Websense Web Security Suite
• Troubleshooting DC Agent
• How do I create a new Log Database in Websense Enterprise Reporter?
• Network Agent Configuration and Setup
• Why can't I log on to Websense Manager?
• Configure Active Directory in Websense Enterprise or Websense Web Security Suite

Update Instructions

Update to version 6.3.1 from:

• Version 6.1, 6.1.1, or 6.2
• Version 5.2, 5.5, or 5.5.2
• Version 5.0, 5.0.1, or 5.1
• Version 3.x or 4.x

User Guides

Version 6.3.1

• 10-Step Easy Install Guide
• Stand-Alone Edition Installation Quick Start
• Quick Start for Network Agent
• Reporting Installation Guide
• Reporting Administrator’s Guide
• Reporter User Guide
• Administrator’s Guide
• Getting Started with Delegated Administration
• Evaluator's Guide for Websense Enterprise
• Deployment Guide
• Explorer and Real-Time Analyzer User Guide
• Explorer for Unix Administrator’s Guide
• Installation Guide for Stand-Alone Edition v6.3.1
• Installation Guide for use with Check Point FireWall-1 and v6.3.1
• Installation Guide for use with Inktomi Traffic Server and v6.3.1
• Installation Guide for use with Integrated Citrix Servers v6.3.1
• Installation Guide for use with Integrated Microsoft Products and v6.3.1
• Installation Guide for use with Network Appliance NetCache v6.3.1
• Installation Guide for use with Nortel GGSN and v6.3.1
• Installation Guide for use with Sun Java System Web Proxy Server and v6.3.1

Version 6.3

• Installation Checklist
• 10-Step Easy Install Guide
• Stand-Alone Edition Installation Quick Start
• Quick Start for Network Agent
• Reporting Installation Guide
• Reporting Administrator’s Guide
• Reporter User Guide
• Administrator’s Guide
• Deployment Guide
• Explorer and Real-Time Analyzer User Guide
• Explorer for Unix Administrator’s Guide
• Installation Guide for Stand-Alone Edition v6.3
• Installation Guide for use with Check Point FireWall-1 and v6.3
• Installation Guide for use with Inktomi Traffic Server and v6.3
• Installation Guide for use with Integrated Citrix Servers - Dual Integrations v6.3
• Installation Guide for use with Integrated Citrix Servers v6.3
• Installation Guide for use with Integrated Microsoft Products and v6.3
• Installation Guide for use with Network Appliance NetCache v6.3
• Installation Guide for use with Nortel GGSN and v6.3
• Installation Guide for use with Squid Web Proxy Cache and v6.3
• Installation Guide for use with Sun Java System Web Proxy Server and v6.3
• Websense Integration Service, Reporting Installation and Configuration for Network Appliance NetCache v6.3

Technical White Papers

Version 6.3.1

• Transferring Configuration Settings to a version 6.3.1 System Without Upgrading
• Changing International Formats in Explorer for Unix
• Explorer Business Examples
• Transparent Identification of Users
• Release Notes

Version 6.3

• Changing International formats in Explorer for Unix
• Explorer Business Examples
• Transparent Identification of Users
• Release Notes for Websense Enterprise
• Release Notes for Reporting Tools

System Requirements

Websense components can be installed together on a single machine, or distributed across multiple machines, depending on network size and configuration, Internet request volume, and filtering needs.
See the Deployment Guide on for hardware and software recommendations for different environments.

Service Packs

How do I know which hotfix patches are relevant for my version of Websense software?